Privacy Policy

Sherri Style ("Sherri Style," "we," "us," or "our") operates sherristyle.com. This policy explains how we collect, use, disclose, and protect personal information when you browse, create an account, purchase products, join our mailing list, or contact us.

1. Information we collect

Depending on how you interact with the store, we may collect:

• Identifiers and contact details: name, email, telephone number, billing address, shipping address, account username, and similar identifiers.
• Order and commercial information: products viewed or purchased, quantities, price, payment status, shipping method, tracking, returns, refunds, and customer-service history.
• Payment-related information: transaction identifiers, payment type, authorization status, billing details, and limited card information such as brand and last four digits. Complete card numbers are generally collected and processed by the selected payment provider rather than stored by us.
• Internet and device information: IP address, browser, device type, operating system, referring pages, pages viewed, session activity, approximate location, and cookie identifiers.
• Account and preference information: saved addresses, communication choices, wish lists, and store preferences.
• Communications: emails, support requests, reviews, survey answers, photographs, and other content you voluntarily provide.
• Fraud and security information: checkout signals, authentication results, transaction risk indicators, and records used to prevent unauthorized activity.

2. Sources of information

We collect information directly from you, automatically through the website, and from service providers involved in payment, fraud prevention, hosting, analytics, marketing, fulfillment, and delivery. We may also receive updated delivery or transaction status from carriers and payment providers.

3. How we use information

We use personal information to:

• Provide the website, cart, checkout, and customer account;
• Authorize payments, process orders, and provide confirmations;
• Ship products, provide tracking, and investigate delivery issues;
• Process cancellations, returns, exchanges, refunds, and disputes;
• Verify identity, detect fraud, protect accounts, and secure the website;
• Respond to questions and provide customer support;
• Maintain transaction, tax, accounting, compliance, and business records;
• Improve website performance, products, and customer experience;
• Send transactional communications and, with the required choice or consent, marketing;
• Enforce our policies and protect customers, rights, property, and safety; and
• Comply with applicable law and lawful requests.

4. WordPress and WooCommerce

Our store uses WordPress and WooCommerce. Information entered during checkout or account creation may be stored in our website database and hosting environment to manage orders, inventory, accounts, taxes, customer service, returns, and related operations. Authorized administrators and service providers may access information only as reasonably needed for their roles.

5. Payments and U.S. payment providers

Payment options displayed at checkout may include card processors, digital wallets, PayPal, installment or financing providers, or other approved services. The provider you select receives information necessary to authorize, process, secure, refund, and service the transaction. Providers may act as independent businesses under their own privacy notices and may use information for fraud prevention, identity verification, legal compliance, and account servicing. Sherri Style does not control a provider's credit, financing, or eligibility decisions.

6. Shipping and fulfillment

We share the information reasonably necessary to fulfill an order with suppliers, warehouses, logistics services, and carriers. This may include your name, delivery address, email, telephone number, order contents, declared value, and access or delivery instructions.

7. Cookies and similar technologies

We use cookies and similar technologies for essential store functions, including cart contents, checkout, account sessions, fraud prevention, security, and preferences. We may also use analytics, advertising, or personalization technologies where enabled and permitted. You can manage non-essential technologies through available consent controls and browser settings. Blocking essential cookies may prevent store functions from working.

8. How we disclose information

We may disclose information to:

• Hosting, website, database, security, and technical-service providers;
• Payment processors, card networks, banks, wallets, and financing providers;
• Suppliers, warehouses, carriers, and fulfillment providers;
• Email, customer-support, analytics, advertising, and consent-management providers;
• Accountants, insurers, auditors, legal advisers, and other professional advisers;
• Government, regulatory, law-enforcement, or judicial authorities when legally required; and
• A buyer, investor, lender, or successor in a merger, financing, restructuring, acquisition, or sale of business assets, subject to appropriate safeguards.

Service providers may use information only for authorized services and their own legally permitted compliance purposes.

9. Sale, sharing, and targeted advertising

Sherri Style does not sell personal information for money. If analytics or advertising technologies enabled on the website are treated as a "sale," "sharing," or targeted advertising under an applicable U.S. state privacy law, eligible residents may opt out through the site's cookie or privacy controls or by contacting us. Where legally required and technically supported, we will process a recognized browser-based opt-out signal, such as Global Privacy Control, as a request for the applicable browser or device.

10. Marketing choices

We send promotional email only where permitted. You can unsubscribe using the link in a marketing email or by contacting us. We may still send non-promotional messages concerning orders, accounts, security, policy changes, or customer service.

11. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include access controls, encrypted transmission where supported, security monitoring, updates, and limited access based on role. No transmission, website, or storage system is completely secure, so we cannot guarantee absolute security.

12. Data retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, returns, warranty or product support, accounting, tax, fraud prevention, payment disputes, enforcement, and legal compliance. Retention periods vary by record type and legal or contractual requirements. When information is no longer reasonably needed, we delete, anonymize, or securely isolate it as appropriate.

13. U.S. state privacy rights

Depending on your state and subject to applicable exceptions, you may have the right to request:

• Confirmation of whether we process your personal information;
• Access to or a portable copy of certain information;
• Correction of inaccurate information;
• Deletion of certain information;
• Opt-out of targeted advertising, qualifying sale or sharing, or certain profiling; and
• An appeal if we deny an eligible request.

You may also have the right not to receive discriminatory treatment for exercising a privacy right. We do not use sensitive personal information to infer characteristics about customers.

14. California notice

In the preceding 12 months, the categories described in Section 1 may have been collected and disclosed for the business purposes described in this policy. We do not knowingly sell or share the personal information of consumers under 16. California residents may request information about applicable collection, use, disclosure, correction, deletion, or opt-out rights by contacting us.

15. Submitting a privacy request

Email Support@sherristyle.com with the subject "Privacy Request" or call (270) 893-3163. Describe the request and provide enough information for us to identify the relevant records. We will verify requests using information reasonably related to your prior interactions. An authorized agent may submit a request where permitted, but we may require proof of authority and identity verification. We respond within the timeframe required by applicable law.

16. Children's privacy

The store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 in violation of applicable law. A parent or guardian who believes a child supplied information may contact us to request review and deletion.

17. External links

The website may link to third-party websites or services. Their information practices are governed by their own privacy notices, not this policy.

18. Changes to this policy

We may update this policy to reflect operational, technical, or legal changes. We will post the revised policy and update its effective date. Material changes will receive additional notice where required.

19. Contact us